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MTN yorohereje abafite ubumuga bwo kutumva no kutavuga; Miss Ingabire asaba urubyiruko kwiga ururimi rw’amarenga

Yanditswe na: Janvier Iyamuremye
Taliki:20/09/2021 16:16
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Miss Rwanda 2021 Ingabire Grace na Patriotism Rwanda bifatanyije n’Umuryango Nyarwanda w’abafite ubumuga bwo kutumva no kutavuga (RNUD), mu gutangiza icyumweru cyahariwe abafite ubumuga bwo kutumva no kutavuga.



Kuri uyu wa Mbere tariki 20 Nzeri 2021, Miss Ingabire Grace afatanyije na Patriotism Rwanda, RNUD na MTN Rwanda batangije icyumweru cy’abafite ubumuga bwo kutumva no kutavuga, bakoresheje imbuga nkoranyambaga mu muhango watambutse kuri shene ya Youtube ya Patriotism Rwanda.

Iki cyumweru gifite insanganyamatsiko igira iti “Kwishimira intambwe yatewe n’ababana n’ubumuga bwo kutavuga no kutumva. Abatumiwe batanze ikiganiro gishishikariza abanyarwanda guha agaciro abafite ubumuga muri rusange.

Muri iki kiganiro, Miss Ingabire Grace yashishikarije urubyiruko rugenzi rwe kwiga ururimi rw’amarenga, nk’intambwe ya mbere yo guha agaciro ababana n’ubumuga bwo kutumva no kutavuga.

Avuga ko bizabafasha mu kumvikana nabo, kuko nabo baba bafite ibitekerezo byubaka igihugu n’abanyarwanda.

Miss Ingabire kandi yemeye gukorera ubuvugizi abafite ubumuga bwo kutumva no kutavuga, dore ko ariwe Miss Rwanda wa mbere witabiriye iki gikorwa.

Ibi biganiro yitabiriye byafatiwemo imyanzuro ifasha abafite ubumuga mu Rwanda muri rusange harimo Umuyobozi ushinzwe ubuterankunga no kwamamaza ibikorwa muri MTN Rwanda, Alain Numa, yavuze ko MTN yashyizeho uburyo bwo kwita ku bafite ubumuga no kutavuga, aho bashyizeho ikoranabuhanga riborohereza kubagana no gukoresha serivisi zabo.

Ati "Muri iki cy'umweru cy’abafite ubumuga bwo kutavuga no kutumva, twatangije amahugurwa yo kwigisha ururimi rw'amarenga abakora muri 'service center'. Turatangiye, ntabwo bari bubimenye uyu munsi ariko ni urugendo rutangiye."

"Kugira ngo ejo cyangwa ejo bundi niba umuntu afite ubumuga bwo kutumva cyangwa kutavuga, akaba aziko ninjya muri MTN 'service center' iyo ari yo yose, ndahura n'abantu bafite ubumenyi bwo gukoresha ururimi rw'amarenga kuko bizaba bigaragara..."

Akomeza ati "Hanyuma abahamagara kuri 'call centre' ubu ngubu babashyiriyeho 'WhatsApp video call' ubu bashobora kuzajya bahamagara… Ubitaba muri 'call center' afite ubumenyi mu rurimi rw'amarenga, nawe akabafashishiriza aho ngabo."

Sam Munana, Umuyobozi mukuru wa RNUD yashimiye Miss Ingabire ndetse na Patriotism Rwanda bakoze iki gikorwa, anasaba uyu mukobwa kubaba hafi muri uru rugamba barimo, cyane cyane yigisha urubyiruko ko abafite ubumuga muri rusange nabo bakwiye uburenganzira nk’ubw’abandi.

Umuyobozi muri Minisiteri y’ubutegetsi bw’igihugu, Bwana Mulindwa Prosper, yashimiye Miss Rwanda 2021 ndetse na Patriotism Rwanda bakoze iki gikorwa, ndetse anasaba Miss Ingabire gukoresha ijwi afite akabwira urubyiruko ubutumwa bwo guha agaciro ndetse n’uburenganzira busesuye, abafite ubumuga muri rusange.

Miss Ingabire Grace ukomeje gukora ibikorwa bitandukanye, avuga ko iki gikorwa yagitekereje nk'urubyiruko, Ariko nanone nka Nyampinga w’u Rwanda agomba guharanira uburenganzira bw’abanyarwanda bose ntawe uhejwe. Miss Ingabire Grace yashishikarije urubyiruko kwiga ururimi rw’amarenga, kugira ngo bajye babasha kuvugana n’abafite ubumuga bwo kutumva no kutavuga  Umuyobozi ushinzwe ubuterankunga no kwamamaza ibikorwa muri MTN Rwanda, Alain Numa, yavuze ko MTN yashyizeho 'packs' zihariye ku bafite ubumuga

Sam Munana [Uri ibumoso] Umuyobozi Mukuru w’Umuryango RNUD yashimiye Miss Ingabire Grace  Muvunyi Kayumba, Umuyobozi Mukuru w’Umuryango Patriotism Rwanda  Umuyobozi muri Minisiteri y’ubutegetsi bw’igihugu, Mulindwa Prosper yashimiye Miss Ingabire GraceMiss Ingabire Grace na Alain Numa bahuriye mu kiganiro gitangiza icyumweru cyahariwe abafite ubumuga bwo kutumva no kutavuga

KANDA HANO UREBE IKIGANIRO GITANGIZA ICYUMWERU CYAHARIWE ABAFITE UBUMUGA BWO KUTUMVA NO KUTAVUGA

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